In line with well-established plans, every hospital in England has now been asked to suspend all non-urgent elective operations and outpatient appointments, with some other procedures likely to be rescheduled to reduce spread and maximise the NHS’s ability to manage the pandemic and meet the government’s movement restrictions. People who are affected will be contacted by the relevant department as soon as possible.
Emergency cases and cancer treatments will be carrying on as normal, but we know many people waiting for treatment will be disappointed or worried. If you have been referred urgently to secondary care, including for suspected cancer, it is very important that you still attend these appointments. However, if you have symptoms of coronavirus or are self-isolating, please contact the relevant hospital department in advance via the telephone number on your appointment letter for their advice.
We are all facing an unprecedented and challenging time and this may make us feel anxious, fearful and helpless. This is completely understandable. You may be worried about how COVID-19 will impact on your wellbeing and that of your family and friends. The NHS Every Mind Matters campaign has expert advice and top tips on how to look after your mental wellbeing during the coronavirus (COVID-19) outbreak. It also includes guidance if you’re feeling worried or anxious about the outbreak. Please visit: www.nhs.uk/oneyou/every-mind-matters/.
The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Please follow the below links if you need further information:
Changes to booking appointments online...
We have had to make some temporary changes to our Online Bookings. As a practice we are following all advice set by NHS England around covid-19, the latest advice has been to stop offering online bookable appointments to mitigate the risk of a potentially infected patient coming into the surgery and avoiding triage. For the time being, please call the surgery on 01757 703933 to book an appointment.
Bringing your child for a flu vaccination?
If a child is been brought into the surgery for their flu vaccination by someone other than their Parent or legal guardian, this consent form will need to be filled in by the parent or guardian, naming the person who will be bringing the child for their immunisation. Flu Vaccination Consent Form
Getting your medicines if there's a 'no-deal' Brexit.
The government is working closely with the NHS and suppliers to help to ensure medicines and medical products continue to be available for patients if there is a ‘no deal’ Brexit. Read more...
Changes to Repeat Prescription Ordering...
Please note: From 1st September 2019, we will only be able to accept repeat prescription requests sent directly from you, the patient or nominated representative to the GP surgery.
What is changing?
From 1st of September 2019 GP Practices within the Vale of York will be putting a new system in place. This change means that pharmacies will no longer be able to order medicines on your behalf. From this date you will need to order your repeat prescription directly from your GP practice.
As a patient, you (or your carer, nominated family member or friend) should order your repeat prescription from the GP practice directly, close to the time you need your medication (7-10 days before the new medication is needed).
If you wish to still use your pharmacies collection or delivery service you may need to inform them that your order has been placed (Please check with your nominated pharmacy).
How can I order my repeat medicines?
The best way to order your repeat medicines would be to do it by enabling online access to your GP directly or via the NHS App for your smartphone or tablet. Please remember to only order the medicines you need a supply of.
Other methods of ordering your prescription include:
- By delivering to the repeat prescription box within your GP surgery
- By posting your repeat prescription directly to the GP
For more information on this change please either:
Speak to your GP practice directly, or
Visit the Vale of York CCG website: https://www.valeofyorkccg.nhs.uk/rss/prescribing
Prescribing of over-the-counter medicines has changed...
Everyday illnesses are a pain but are usually easily treated with over-the-counter medicines from a pharmacy or supermarket. That’s why your GP won’t usually give you a prescription for things like hay fever, coughs & colds, aches & pains, & minor sunburn.
For more information, please visit: www.prescriptionchanges.co.uk
Learn more about our new Urgent Care System.. Click Here
We’re launching a new appointment system this month for patients needing urgent, same day appointments.
The new Urgent Care Service will involve triaging of patient appointment requests.
The Urgent Care duty team will be led by Advanced Care Practitioners.
Dr Vikas Gupta explained: “This is great news for our patients and we’re really pleased to have our Advanced Care Practitioners leading this new service. It means patients will get the most appropriate level of care and greater access to our practitioners. It will also mean we can continue giving a high level of care to our patients and give people with more complex conditions a chance to access more non-urgent appointments with a GP.”
Meet our Advanced Care Practitioners Click Here
We are pleased to have, once again, been recognised as ‘Good’ by the Care Quality Commission (CQC) following their inspection of the practice in December.
To read their report, click here.
Click here to view videos to help you self-treat at home for common illnesses.